Hurricane Satellite Weather Tracking - View Hurricane Weather Track
Develop Your Domain Names
CAA South Central Ontario Member Care Centre operation receives the Silver Contact Center Employer of Choice® Certification Award
Toronto, Ontario (PRWEB) May 9, 2008 -- CCEOC Inc. announced today that the CAA South Central Ontario Member Care Centre operation has achieved the prestigious Silver level Contact Center Employer of Choice® (CCEOC) designation. Both sites - Thornhill, ON and Hamilton, ON participated in the certification assessment.
CAA South Central Ontario joins an elite group of contact centres recognized by this unique designation. Through the Contact Center Employer of Choice® certification program, CAA South Central Ontario will be able to address key areas for improvement that will have sustained impact on culture and morale. Being recognized as a Contact Center Employer of Choice® creates positive brand recognition and heightened awareness of their people focused status.
Specific areas of focus for CAA South Central Ontario Member Care included:
- Improve ability to attract and retain top talent
- Improve employee engagement
- Boost employee morale and satisfaction
- Gain industry-wide recognition as a great place to work
The results of the assessment have provided management with a different perspective on how to address key challenges that exist in the member care environment. Through the programs' in-depth reporting and analysis, management has gained a deeper understanding of key employee motivation and satisfaction drivers.
"CAA South Central Ontario is very focused on their people." said Jeff Doran, President, CCEOC Inc. They have great "spirit" and many great programs that help boost employee morale and engage staff. The important thing is that they are not satisfied with the status quo. They're always looking for ways to improve. Doran says, "Achieving this designation is a great start and something employees should feel very proud of. Being recognized as a Contact Center Employer of Choice identifies CAA as a progressive organization, preferred employer and one of the best contact centres to work for in the country."
Kathy Kelly, Director, Member Care Centre said, "Achieving the Contact Center Employer of Choice® award demonstrates our commitment to our employees and our customers. We're honoured to receive this award. We're looking forward to promoting the designation and eager to get started on our continuous improvement initiatives."
The Contact Center Employer of Choice® award is the industry standard for recognizing and branding people centric contact centers. Contact centres of any size, type or geographic location can be assessed to determine their CCEOC standing. Certified contact centres include: FedEx, The Shopping Channel, Scotiabank, Neteller, Rogers Communications, CIBA Vision and Roche Diagnostics ACCU-CHEK, Davis & Henderson to name a few. Through a proprietary assessment, a contact center can quickly determine if they meet the qualification standards. Once the designation is achieved, the contact center is profiled on the official CCEOC corporate web-site www.ccemployerofchoice.com , receives a prestigious framed certificate and is promoted through various print and electronic media.
About CAA South Central Ontario
CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be the leading membership organization in Canada by delivering first class quality service and unparalleled member satisfaction. Services offered include: Membership, Insurance, Travel, Automotive, Advocacy, Member Savings.
Our Vision
CAA South Central Ontario will be the leading Membership organization in Canada by delivering first class quality service, unparalleled member satisfaction and profitable growth.
Mission
CAA South Central Ontario is a trusted Member-driven organization that delivers quality automotive, travel, insurance and advocacy services providing peace of mind, safety and value.
Our Culture Statement
As an employer, CAA South Central Ontario will continue to inspire our employees to focus on exceeding Members' expectations in an organization that is fair, respectful and enjoyable to work for and that allows for personal growth.
About CCEOC Inc.
CCEOC Inc. is an experienced team of contact center experts, academics and analysts. We provide a wide variety of innovative programs to help build high-morale, high-performance contact centre operations. CCEOC Inc. administers and delivers the Contact Center Employer of Choice® Certification and Development program - the standard in building and branding people focused contact centers. Regional, national and international operations have been recognized through this program. CCEOC experts work with corporate clients at all levels to develop and advance their people focused cultures. For more information on the Contact Center Employer of Choice® Certification program or to find out more about CCEOC education and development services, please email info(at)ccemployerofchoice.com or call 416 886-7007.
Contacts:
Jeff Doran
President, CCEOC Inc.
416 886-7007
info(at)ccemployerofchoice.com
Alison Furness
Manager, Member Care Center
CAA South Central Ontario
###
MORE ARTICLES:
Results of Global-View.com Monthly Forex Tracking Survey
The results for the Global-View.com monthly forex sentiment survey conducted on December 3-5. The results show U.S. dollar sentiment deteriorated vs. the euro and jpy.
Colorado Call Center Management Corporation Announces New Call Center Tracking Solutions and Scorecard Software
Colorado Call Center Management Corporation (CCCM), a call center and business efficiency consulting firm is announcing a New Scorecard Software that will increase the efficiency of your contact center and save you 10-20% in center labor costs.
Archdiocese of New Orleans Selects Harcourt's Learnia to Monitor Student Progress
Leading test publisher Harcourt Assessment, Inc., announced today that the Archdiocese of New Orleans has selected its Learnia product as an assessment solution for use in Orleans Parish elementary schools. Learnia, a classroom assessment tool for grades 3-8 examines student achievement through both formative and summative assessments and provides real-time, student-centric assessment data to make teaching -- and learning -- successful and rewarding. The Archdiocese will begin testing with Learnia this month.
Audissey Guides Presents iPod Walking Tours of New Orleans and Miami Beach
"The New Orleans Audissey" narrated by New Orleans poet/ street musician
features hidden sites, French Quarter hot spots, and ambient recordings of the Big Easy. "The Miami Beach Audissey" narrated by Miami bikini model and bartender features sexy sites and salsa soundtrack. Insider audio tours also available in Boston, Chicago and Seattle for iPod/MP3 players.
Hurricane Hunters and Grid Hurricane Tracking Concept
The United States Air Force has a special team of half insane and half scientific modern day warriors. Knights of the sky willing to do the unthinkable; they fly directly into hurricanes; on purpose? Pretty brave stuff indeed.
Watch Satellite TV On PC Online Without Viewing Restrictions
People can now watch satellite TV on PC online without viewing restrictions. A few years back then, we were still watching satellite TV on our TV sets right there in our sofas in the living room. It was quite a common sight in many American families. However, today, the whole scene has changed and you can now watch satellite TV on PC using a modem connection. Issue is do you need to set up your computer such that you can watch satellite TV on PC online without viewing restrictions?
July 2005: Hurricane Forecasts for Weather Traders
Tropical Storm Arlene formed as a tropical depression on June 8, 2005 near 83 West Longitude and 17 North Latitude. Although Dr.
Vino at the View - The Beginning: Wine Tasting with an Unbridled View of Las Vegas
View 215 presents its first ever, Seasonal Las Vegas wine tasting event, "Vino at the View - The Beginning".
Pensacola Lawyer Launches ‘Florida Hurricane Hotline™’ for 2006 Hurricane Season
Attorney Samuel Bearman has launched the Florida Hurricane Hotline™ to help answer people's questions on hurricane law, insurance and other hurricane-related questions. The toll free number is (800) 760-6065 and is available 24 hours a day, 7 days a week.
Follow the Path to Literacy with Training from Parents as Teachers National Center
Interactive Training identifies the five stepping stones for children's overall development.
Leading Tarp Manufacturer Prepares For Major 2008 Hurricane Weather Season
A1 Tarps, a California-based manufacturer of tarps and hurricane preparedness supplies prepares for "above average" 2008 hurricane season in the Atlantic basin with 15 named storms predicted between June 1st and November 30th.
Hurricane Season 2007 Satellite Phone Rental Packages Now Available
All Road Communications announces special package deals for satellite phone rentals for the upcoming 2007 Hurricane Season.
Hurricane Katrina's Delicious Aftermath in New Orleans Wins an International Award
Author Amy Cyrex Sins has recently been honored with an international cookbook award from Gourmand World Cookbook Awards. Post-Katrina, award-winning cookbook from the Big Easy gets International attention; features Cajun, Creole, and Louisiana home cooking; famous restaurant recipes; and stories of hope from those who love New Orleans while helping charity in the process.
Hurricane Katrina, A Personal View
A publication “Hurricane Katrina – A Personal View” shows what the people of the Mississippi Gulf Coast came home to after the storm ravaged the region. A comprehensive collection of photographs depicts the aftermath of the storm throughout the Gulf Coast region.
LegalView Mesothelioma Blog Reports that Asbestos Exposure Slows Hurricane Katrina Cleanup in New Orleans Parish
Cleanup from Hurricane Katrina continues to be slow because of possible asbestos exposure. In a New Orleans parish, officials have determined to use a controlled burn rather than to demolish and move debris to a landfill, which could increase the potential for asbestos contamination.
